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Dubai Airport Freezone Honoured As Strategic Partner Of Dubai Customs
Published Jan 10, 2010
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The Dubai Airport Freezone has been recognized as a strategic partner of Dubai Customs at an awards ceremony held recently in Dubai.
Mr. Ibrahim Ahli, Director of Marketing of the Dubai Airport Freezone said,” Dubai Customs has a large service centre at the Freezone to serve the multinational companies operating at the Freezone. “We have been partner for the last decade with the Customs department rendering excellent services to our international clients, we shall continue to support them and facilitate their tasks to enable us to give the best of services Dubai is known for.”
Mr. Ahmed Butti Ahmed, the director general of Dubai Customs, said that the department is keen to create direct links with its various customers in several ways, including the Advisory Board that compromises leading traders and heads of business groups. The council holds its meetings four times a year with the aim of developing the customs services.
Opening the annual meeting of the customers, organizedby the department at Atlantis Hotel, The Palm HE Ahmed Butti Ahmed said Dubai Customs considers customers strategic business partners. The department is very successful locally, regionally and internationally, and is facilitating trade and accelerating procedures. This could not have been achieved without this strategic partnership, and customer’s support for the initiatives launched for them.
Mr. Ahmed revealed the results of customers’ satisfaction of Dubai Customs in 2009, with 80.9% increase compared to 77.2% in 2008, according to the clients’ recent survey. "We aspire to higher rates of satisfaction by improving our services continuously”.
During the meeting, Dubai Customs honored a group of customers based on criteria of the size of transactions, excellence and compliance with laws and regulations. It also honored a group of suggestions and complaints that have been used to improve and develop business procedures.
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Posted by
VMD - [Virtual Marketing Department]
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