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Mimecast Launches First Always-On Continuity Service For Blackberry Smartphone Users In The Middle East

Published Jul 6, 2010

Mimecast®, a unified email management company offering SaaS-based email security, continuity, policy control and archiving, has announced the launch of Mimecast Continuity ServicesTM for the BlackBerry® Wireless Solution. The new service is the first to enable enterprise IT managers to provide uninterrupted email access to BlackBerry smartphone users in the event of a Microsoft Exchange outage, a BlackBerry Enterprise Server failure and Research in Motion infrastructure downtime. Until now, businesses have been limited in their range of continuity choices for the BlackBerry solution, relying on SaaS services that require the availability of BlackBerry Enterprise Server or server replication solutions. The service, which has been launched globally, will be available in Gulf countries UAE, Qatar, Saudi Arabia, Bahrain, Oman and Kuwait from July 2010.

By bypassing the BlackBerry enterprise server and communicating directly with the handset from the cloud, Mimecast’s continuity service ensures that critical mobile workers can remain connected; sending, receiving and deleting mail as normal, during server downtime. Whether operating in standard or continuity mode, complete integration between Mimecast’s security, continuity and archiving service elements ensures continuous and consistent enforcement of email security, data loss prevention and archiving policies at all times, supporting businesses’ compliance and security needs.

Peter Bauer, founder and CEO of Mimecast, said: “As the Middle East emerges from the economic downturn and presents itself as a global business hub, pressure on organisations to provide 24x7x365 service is increasing. Despite 97 percent of written business communication being over email, many companies in the Middle East do not have adequate business continuity plans for ensuring this level of reliability. With the BlackBerry solution established in an ever growing number of IT departments, extending business critical email continuity to BlackBerry devices has become an essential requirement.”

Mimecast has been providing continuity services to hundreds of thousands of email users around the world over the last seven years. Mimecast Continuity Services for the BlackBerry Wireless Solution is the first extension of the company’s existing range of email disaster recovery services to mobile devices. With Mimecast, users are able to send and receive email and access their personal archive through a variety of mail clients including Microsoft Outlook (desktop), Mimecast Personal Portal (web) and BlackBerry smartphones (mobile) in the event of scheduled or unplanned mail server outages or connectivity failures.

Stephen Drake, Program Vice President, Mobility and Telecom at analyst firm IDC, added: “Solutions such as those from Mimecast address a real issue for IT Managers with large numbers of users depending heavily on their BlackBerry smartphones. The fact is, Exchange Servers and BlackBerry servers are invariably in the same location, so in the event of a disaster the chances are both will go down. The Mimecast service also ensures users remain connected in the event of a RIM NOC failure, uniquely removing an additional potential point of failure.”

Mimecast Continuity Services for the BlackBerry Wireless Solution will be available to customers worldwide from July 2010.

For more information:

Lojayne Mahmoud
Hill & Knowlton Middle East for Mimecast
E: lojayne.mahmoud@hillandknowlton.com
T: +971 (4) 33 44 930



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