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Nawras Comes Home With Exciting Internet And Voice Services For Residential Customers
Published Jul 19, 2010
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People in Oman can start celebrating as Nawras ushers in a new era of telecom innovation by launching its exciting portfolio of fixed residential services, including Home Broadband & Voice, available across the Sultanate from 20 July 2010. Nawras is transforming the way people communicate and after its success with providing a pleasingly different approach to mobile, the award winning company is now delivering new opportunities for customers to get closer to friends and family with broadband internet and voice access at home. Already today, 54% of households have coverage through the first WiMAX technology network in Oman, and this will grow quickly to reach over 80% of households during 2011.
The launch announcement coincides with the beginning of nationwide festivities marking the Sultanate of Oman's 40th Renaissance Day anniversary, a time for commemorating the country’s enormous achievements made under the leadership of His Majesty Sultan Qaboos bin Said. An incredibly special occasion for Omani nationals and residents alike, it is a testament to the visionary role of His Majesty in steering the economic development of the country while preserving the time-honoured values that characterize the Sultanate.
“As an Omani company, Nawras and its customers have benefitted tremendously from the encouragement and guidance of His Majesty’s leadership,” says Cormack. “By entering into the fixed market, we look forward to changing the telecom landscape in Oman once again, in turn supporting His Majesty’s Vision 2020.”
The plug & play simplicity of the Nawras Home Broadband & Voice packages allows customers to set up internet access within minutes, and as always, Nawras has made it easy for customers to buy, use, pay and get help. Customers can simply walk into any Nawras Store or selected Nawras Premium Dealer, register for the service, buy a modem, take it home, connect it to a laptop or desktop computer, enter their username and password, and then start surfing. Nawras has even posted coverage maps on its website so that customers can see exactly what kinds of services are covered within their town or village.
Postpaid packages start from as little as RO 15 per month including a generous 6 GB data allowance with up to 1 Mb/s downlink speed, spend capping to control broadband internet budgets, and a free of charge telephone connection with no extra line charges the latter being an innovation and a Nawras first. Customers also benefit from a number of other flexible options and price plans including a prepaid service package, another Nawras first in Oman.
Starting at just RO 5 per week, prepaid customers can enjoy a 2 GB data allowance with up to 1 Mb/s downlink speed, or can choose a monthly plan with the same prices and benefits as the postpaid options. Customers who sign up now for either a postpaid or prepaid package will receive double data allowances absolutely free plus 50% off Nawras broadband modems until 13 October as part of the incredible Nawras launch promotion.
“Every customer is unique in what they want and expect from their communications provider, which is why we are giving them flexibility with a range of plans that meet individual needs,” adds Cormack. “As Nawras comes home, we remain committed to enhancing customers’ daily lives by creating an excellent, caring and pleasingly different customer experience.”
The Nawras Voice packages also offer customers a wide range of pleasingly different services. Customers can benefit from the transparent and affordable Home Voice prices or select NawrasTalk, which offers bundled minutes at a very attractive price to any other Nawras fixed or mobile customer. Even better, with NawrasTalk calls between Nawras fixed customers will be completely free until 13 October as part of Nawras’ special launch offer. Other features like the My Favourite Countries reduce rates for international calls by an additional 10% to two selected countries.
With the Nawras fixed telephone connection provided free with every broadband internet connection customers enjoy even better international call rates with the option of a unique Nawras voice over internet protocol (VoIP) service, giving further discounts to six selected destinations: India, Pakistan, Bangladesh, Indonesia, Sri Lanka and the Philippines. The first residential service of its kind in Oman and another Nawras first, Nawras VoIP is automatically included with the Nawras Home Broadband & Voice packages and simply involves dialling ‘0902’ before a number to switch the phone call to VoIP for that call, for example, by dialling 0902 91 plus the number for calls to India. Nawras VoIP offers the most attractive call rates to these six Asian destinations when compared to any other player in the Omani telecom market.
“Our friendly professionals work hard to ensure that customers enjoy the highest level of product performance, simplicity and after-sales support,” comments Khalid Al-Mahmoud, Nawras COO. “As Nawras comes home, we are thrilled to be giving even more people the chance to explore a pleasingly different customer experience. That experience is supported by our award-winning customer service through our stores, our multi-media contact centre and dedicated internet service team, as well as through innovations like the convenient MyNawras self-service portal.”
The launch of the fixed residential services marks Nawras’ final step into becoming the Sultanate’s pleasingly different full service provider offering customers a one stop shop meeting all their telecom needs whether in the office or at home, mobile or fixed, broadband or voice. From surfing the web to international phone calls, customers can look forward to enjoying the same innovation and customer focus that they have already seen delivered by Nawras mobile services.
Nawras is proud to be an Omani company and also to be part of the Qtel Group, which gives the added benefit of expertise and experience from this diversified telecommunications provider with a presence in 17 different countries.
For more information:
Julie Amann
Press Manager, Nawras
M: +968 9510 3669
E: julie.amann@nawras.om
W: www.nawras.om
Posted by
VMD - [Virtual Marketing Department]
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