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Press Statement From du
Published Mar 27, 2011
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du is issuing this statement in order to alert its customers to a degradation of internet services as a result of an international submarine cable cut that occurred on Wednesday, 23rd March, affecting Internet users across the entire region including the UAE.
du would like to assure its customers that it has taken immediate action to ease the situation by re-routing its traffic over other available links. However, customers will continue to face bandwidth degradation and longer connection times. Performance is expected to go back to more normal levels within the coming few days according to the cable operators.
Although the incident is not under its control, du is working with the concerned parties to ensure a quick resolution of this issue.
du apologizes for any inconvenience caused and is committed provide further updates and actions being taken to restore capacity performance to the normal levels.
Posted by
VMD - [Virtual Marketing Department]
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