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SITA Delivers Real-Time Scheduling For 2,500 Oman Air Staff
Published Jan 10, 2012
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Oman Air today announced the adoption of SITA’s resource management solution for planning, rostering, management and real-time scheduling of work tasks for its 2,500 employees at Muscat International Airport.
The new system allows tasks to be communicated to work crews using mobile communications and captures operational status and billing information in real-time. Implementation of the system will be completed early in 2012 and the agreement extends for five years.
This is SITA’s first deployment of the solution in the Middle East since WorkBridge A/S, an air transport industry leader in the field of mobile resource management solutions, became part of its airport solutions division in 2010. The resource management system is now an integral part of SITA’s overarching next-generation Airport Management Solution which is focused on pro-active, real-time control of airport operations.
Don Hunter, Oman Air's Chief Officer, Airport Operations, said: “SITA’s sophisticated resource management solution will help Oman Air to optimize all ground operations and lead to a significant increase in productivity. We will be able to establish new ways of working while improving aircraft turnaround time with automated work scheduling capability and direct communication to ground crews using mobile devices.
“It will help us to validate the effectiveness of our flight schedules and calculate accurate costs for all our ground operations. The quality of decision support and operational transparency will also greatly improve our ability to handle any disruptions.”
Hani El Assaad, SITA Regional Vice-President, Middle East and North Africa, said: “SITA’s resource management solution is ideal for a dispersed work-force at a large site like Muscat International Airport. Most airport employees do not work from a fixed location anymore so real-time, pro-active planning and rostering is essential to be effective.”
About SITA
SITA is the world's leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network, which forms the communications backbone of the global air transport industry.
SITA’s portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more.
With a customer service team of over 2,000 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services.
SITA has two main subsidiaries: OnAir, which is the leading provider of in-flight connectivity, and CHAMP Cargosystems, the world's only IT company dedicated solely to air cargo. SITA also operates two joint ventures providing services to the air transport community: Aviareto for aircraft asset management and CertiPath for secure electronic identity management.
SITA is one of the world's most international companies. Its global reach is based on local presence, with services for over 500 air transport industry members and 2,700 customers in over 200 countries and territories. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 70 different languages. SITA had consolidated revenues of US$1.46 billion (€1.10 billion) in 2010.
For further information go to www.sita.aero
Posted by
VMD - [Virtual Marketing Department]
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