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SAS Helps Bintel Know Telecom Customers And Improve Marketing Campaigns
Published Apr 2, 2012
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SAS, the leading provider of business analytics software and services worldwide, has revealed its strategic global partnership with Bintel to help achieve the company’s mission to provide best-value telecommunications services by putting the customer at the center of its business. Operating in Africa under the Azur brand, Bintel is a fast-growing provider of a global system for mobile communications services across Africa, where cellular telephony outnumbers the fixed-line network. Bintel chose SAS Analytics software to improve its effectiveness of marketing campaigns in preventing customer churn. SAS Marketing Automation – from the leader in business analytics – includes a full set of predictive analytics and data mining tools that help the company create, test, modify and manage marketing campaigns.
As a customer-centric company, Bintel is committed to cater to every customer requirement – providing a vastly superior customer experience. Graphical campaign management tools speed up the process of planning and executing targeted campaigns that meet the needs of its growing Azur customer base. As customer satisfaction increases, retention and new customer acquisitions will improve marketing return on investment. SAS Analytics will also allow Azur to streamline the campaign process and reduce mailing costs because marketers will know which customers will respond most positively to different offers and campaigns.
“We place a strong emphasis on service quality and a customer-focused approach to business,” said Omar Adra, Group COO at Bintel. “We want all of our marketing communications to deliver value. Beyond completing more campaigns, faster, we want to achieve better response rates. SAS Marketing Automation will help us better understand and meet customer needs.”
SAS Marketing Automation is part of the SAS Customer Intelligence suite that enables organizations to deepen customer insights, choreograph customer interactions and continuously improve their marketing performance. Customers worldwide using SAS to support customer initiatives include Cabela’s, DeutschlandCard, First Citizens Bank, Grupo Santander, MBNA, Staples, US Bank and Wakefern Food Corp.
About SAS
SAS, the leader in business intelligence and analytical software and services, has delivered proven solutions that have helped drive innovation and improve performance to customers located at over 50,000 sites around the world. Established in 1976, SAS has recorded consistent revenue growth and an unwavering dedication to helping customers make better, fact-based decisions. The success of the company is reflected in its presence in our everyday lives; from the roads we travel, mortgage loans we purchase to the brand of cereal you eat and the mobile phone plan you select. SAS has helped organizations across all industries realize the full potential of their greatest asset: data. The company has made major strides in the move to transform data about customers, performance, financials and more into key information and predictive insight that lays the groundwork for solid and coherent decisions. That’s why SAS is used at more than 50,000 sites in over 100 countries, including 93 of the top 100 companies on the 2010 FORTUNE Global 500® list. Empowerment is the key to success and SAS has given its customers the ultimate advantage -THE POWER TO KNOW®.
SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2011 SAS Institute Inc. Cary, NC, USA. All rights reserved.
Posted by
VMD - [Virtual Marketing Department]
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