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First Service Algeria Hosts Business Process Outsourcing Seminar
Published May 28, 2012
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First Service Algeria, a subsidiary of Mobiserve Holding (www.mobiserveholding.com) a regional solution provider and business process outsourcing (BPO) leader recently hosted a seminar for Algeria’s business leaders in Algiers. Attended by senior management from the banking, insurance, pharmaceutical, automotive, real estate, and the consumer goods sector, the seminar discussed the latest BPO trends and introduced some of First Service Algeria’s most in demand BPO services. These include bad debt collection services, printing and enveloping, as well as digital archiving.
Present for First Service Algeria were its General Manager, Mohamed Sameh, Operations Senior Manager, Sherif Ali, and Commercial Manager, Abderrahmane Merabtine along with fellow managers and staff.
Although only lately introduced, First Service Algeria’s new digital archiving service is gaining strong popularity among companies across all industries. The service enables customers to safely archive their documents and ensures easy accessibility. First Service Algeria utilizes the highest encryption and security levels to guarantee the safekeeping of clients’ documents. With its printing and enveloping services, companies can rely on the highest levels of security as well as the latest advanced technology for error free printing and processing. First Service Algeria’s state of the art facilities have an output capacity of an impressive 100,000 envelopes per day. First Service Algeria’s country-wide presence also speeds bad debt collection for its customers. The company has several outlets across the country as well as personnel trained in the field of debt collection who utilize success proven methods to achieve results.
“We see a great necessity and demand in the Algerian market for business process outsourcing services as a whole,” explains First Service Algeria’s General Manager, Mohamed Sameh. “First Service Algeria’s recent seminar highlighted the advantages of the BPO services we offer, in what we believe are major opportunities. Those companies who recognize the value of outsourcing non core functions can gain efficiencies, streamline costs, and create competitive advantages.”
Operating in the Algerian market since 2001, under the umbrella name Servitec, First Service Algeria provides a comprehensive range of BPO services, including printing, enveloping, packaging, document management solutions ,mass delivery, CD burning, inventory management, fresh and bad debt collection. It is a subsidiary of Mobiserve Holding, the leading solutions provider for telecommunication infrastructure and engineering services in the Middle East and Africa.
The subsidiary is considered the market leader in Algeria and is the trusted partner of Algerian firms and multinationals. With three main offices in Algeria and 250 employees, First Service Algeria currently maintains an impressive client list in the banking, insurance, hospitality, and telecom sectors.
Facts & Figures (About First Service)
Since 1999, the Cairo based First Service, the regional solution provider and business process outsourcing (BPO) leader has been growing rapidly in the market, providing a comprehensive range of trusted value added BPO services including printing, enveloping, packaging, document management solutions, mass delivery, CD burning, inventory management, fresh and bad debt collection, digital archiving, SIM and scratch card production and packaging for telecom operators, in addition to call center services. The company maintains an impressive client portfolio across several industries such as banking, insurance, hospitality, and telecom sectors. First Service is a subsidiary of Mobiserve Holding, and offers premium business process outsourcing services in both Egypt and Algeria, with plans to expand in several other countries in the region. For more information please visit: www.mobiserveholding.com.
Mobiserve Holding
Jouana Magdi, Marketing and Communications Manager
Telephone: +202 2613 1350 Ext.: 3737
Address: No. 305, second sector, Road 90, El Tagamoa El Khames - New Cairo City, Egypt.
E-mail: jmagdi@mobiserveholding.com, Internet: www.mobiserveholding.com
Press contact:
VMD > ROOT Technologies
Rawan Makeen, VMD > ROOT Technologies, Tel.: +202 2267 1601 ext. 205
E-mail: vmd@root-technologies.com
Posted by
VMD - [Virtual Marketing Department]
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