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Xerox in Leaders Quadrant of 2012 Finance and Accounting Business Process Outsourcing Report
Published Jul 3, 2012
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Xerox has been placed by Gartner, Inc. in the Leaders Quadrant of the 2012 Magic Quadrant for Comprehensive Finance and Accounting Business Process Outsourcing, Global.
According to the report, “Leaders are performing well today, both with a clear vision of market direction and by actively building competencies to sustain their leadership position in the market. The comprehensive F&A BPO players in this quadrant generally share superior market understanding, have a global client base, an extensive network of well-distributed and highly populated global delivery centers catering for multiple languages, a good balance of transactional and high-end F&A delivery and innovative well communicated and marketed sales offerings.”
Xerox’s commitment to growth within the finance and accounting space is demonstrated by its global expansion. Today, Xerox operates 90 centers in 47 countries around the world; up from 47 centers in 20 countries from last year.
“We continue to invest in capabilities and growth while maintaining our focus on productivity; giving clients more options to better meet their business and customer needs,” said Rich Dobbs, senior managing director for Finance & Accounting, Xerox’s Financial Services Group. “In addition to incorporating Xerox’s document management technologies into our offerings, we’ve strengthened our end-to-end F&A capabilities through new services that enable technology and business analytics.”
Supplementing its financial service offerings, Xerox recently acquired Symcor Services U.S. operations to help financial institutions adapt to the changing payment landscape from paper-based payment to electronic payments -- creating one of the industry’s broadest arrays of financial service offerings.
The Magic Quadrant is a proprietary research tool developed by Gartner that offers visual snapshots of a market’s direction, maturity and participants, and evaluates companies on completeness of vision and ability to execute.
About Xerox
With sales approaching $23 billion, Xerox is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com or http://www.realbusiness.com. For investor information, visit http://www.xerox.com/investor.
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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VMD - [Virtual Marketing Department]
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