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ManageEngine AD Solutions streamlines Identity and Access Management for Qatar Gas Transport Company
Published Sep 16, 2013
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ManageEngine, the real-time IT management company has provided Nakilat, also known as Qatar Gas Transport Company with Identity and Access Management (IAM) solutions offering a template-oriented framework to easily implement role-based access to network resources, ensuring security of the network and optimum utilization. It empowers employees with improved self-service help desk that has raised productivity by 20%. Simultaneously the Active Directory (AD) network auditing and monitoring provides immediate visibility into crucial AD changes.
The solution which includes ManageEngine ADSelfService Plus, a self-password reset solution allows users to reset their own passwords and has reduced a significant number of helpdesk calls. The other self-service benefit enables users to update personal information saves the IT administrators from updating this information and has had an overall impact on productivity.
“ManageEngine’s ADManager Plus has helped define and implement role based access to network resources. It redefines delegation and organizes the working environment for better efficiencies. Moreover it has removed the security loop holes in the Windows AD network. We can now empower the helpdesk for handling requests. Additionally ADManager Plus also helps simplify routine AD management operations such as bulk user provisioning, AD reporting, AD cleanups all it takes is just a few clicks.” said Ragid Khader, Team Lead, IT services, Nakilat
“Above all we could also ensure to monitor and audit every single change in AD with ManageEngine’s ADAudit Plus. The product maintains a log of all actions that take place along with the when’s and where’s. This facilitates for a root-cause analysis whenever a problem occurred in AD.” Khader added.
“The challenge in deploying the IAM solutions for Nakilat was to implement a solution that would facilitate the IT service team to manage and support resources not only for huge number of requests from an extremely large employee base, but more importantly to tackle the sensitive and technically complex environment of the organization. Our AD suite of products has been able to make a remarkable change in productivity.” said Manikandan Thangaraj, Director of Product Management at ManageEngine.
Additionally, ADSolutions helps automate repetitive IAM operations such as user provisioning and de-provisioning. It also offers a workflow with review-approve frame work to keep control over automation of crucial tasks. The prepackaged reports enhance the user access management capabilities, and for those organizations that need insight into exchange traffic data there is an exclusive section of reports based on
OWA usage, email traffic, mailbox size and permissions. The ADSolutions’ products also come bundled in a single IAM offering - AD360. To know more visit http://www.manageengine.com/active-directory-360/
Posted by
VMD - [Virtual Marketing Department]
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